Design Software Solutions

SERVICES

OTHER SERVICES FROM DESIGN SOFTWARE SOLUTIONS

Design Software Solutions not only provides best quality Vectorworks, Bluebeam and CINEMA 4D training and software cost-effective packages, but also a range of complementary services, including:

Consultancy — Once you've purchased your software, you may need assistance in setting it up to work the best way for your practice. Training will show you how to use it, but not tailor the software/processes to your needs. We can help with a range of consulting packages to help assess the way you work now, and then make recommendations on how your team should be working. We can help with template and standards setup, internal documentation, new user training, and advice on modern working methods, to support the move to BIM for example.

Telephone, email and online support — We pride ourselves on offering fantastic support to our customers. This is currently a free service to existing training clients. However, where we feel that you would actually benefit from further training we do reserve the right to recommend this. Our support service is provided during office hours (Monday to Friday 9:00 am to 5:30 pm excluding bank holidays) only. Support is provided on an as-is basis, without warranty and without liability for any consequential losses.

Recruitment Advertising — if you are a Design Software Solutions customer, and have a job vacancy for a Vectorworks trained designer, we will advertise your vacancy and search our large database of trained Vectorworks users for potential recruits. Don't worry though... we won't poach your staff for other positions! We will only approach those we know are actively looking for a new role, or who work on a freelance basis.

Drawing Assistance — sometimes you may need temporary help to overcome a short-term lack of sufficient resource to cover your workload. We can put you in touch with people to help. (Note: We are unable to undertake projects ourselves.)

Hardware Advice and Provision — We do not supply hardware ourselves, but we partner with another organisation, who offer hardware and onsite/remote hardware support, specifically for the AEC industries. Please contact us for an introduction.

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